7 steps for a successful onboarding

Successfully onboarding with Booking.com Business is easy. Just follow these 7
simple steps. Next to creating your own account, we’ll provide you with all
materials you need to get your people on board.

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Welcome

You’ll receive a welcome email and invitation to join our Travel Manager community. Opt in to access a dedicated landing page, newsletter, presentations, training, and events.

See the possibilities

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Spread the word

We’ll create an email template for you to let your team know you’re using a new booking portal.

Download the template

Get switched on

Once Booking.com is live, it’s time to make the big announcement to your colleagues using the helpful printable materials, intranet posts, and email templates we supply.

Download the email ⤓

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Access training

Every day is a school day. So after launch we strongly recommend you request further training, which is available to Travel Managers, Travel Organisers, and bookers either in person or via webinar.

View all trainings →

Check everything works

We’re sure there won’t be any issues, but just in case now is a good time to check everything is working and that bookings are going through. If you’re not sure, you can contact your Account Manager any time.

Contact my account manager →

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Send a reminder

If you’re using Booking.com for Business directly, send a reminder email showing your colleagues how to join the business account. If you’re using Booking.com for Business through platform, send a reminder to your colleagues showing them how to search for and book properties.

Download the reminder ⤓

You’re ready!

You’re good to go! Bookings are going through, everyone knows how to make them, and your workday just got a whole lot easier.

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Download all materials at once

Would you like to have access to all onboarding materials at once? Download them here.

Discover what we can do for your company

We’ll create an email template for you to let your team know you’re using a new booking portal.

Your details

Email address

Message

Frequently asked questions

Need answers? Find them here!

What are the benefits of a Booking.com for Business account?

Users will receive an email confirmation that they have successfully joined your corporate account. Once logged in to the platform they can always check in the top right corner where under the name they should see ‘Business account’. If they see ‘Personal account’ they are in their private account. Users can always switch between accounts without logging out of the account.

Where can I get support with my company account?

Users will receive an email confirmation that they have successfully joined your corporate account. Once logged in to the platform they can always check in the top right corner where under the name they should see ‘Business account’. If they see ‘Personal account’ they are in their private account. Users can always switch between accounts without logging out of the account.

Where can I get support with my company account?

Users will receive an email confirmation that they have successfully joined your corporate account. Once logged in to the platform they can always check in the top right corner where under the name they should see ‘Business account’. If they see ‘Personal account’ they are in their private account. Users can always switch between accounts without logging out of the account.

How will a user know that they are connected to the company business account?

Users will receive an email confirmation that they have successfully joined your corporate account. Once logged in to the platform they can always check in the top right corner where under the name they should see ‘Business account’. If they see ‘Personal account’ they are in their private account. Users can always switch between accounts without logging out of the account.

How can users connect to their company business account if they already have a Booking.com account with their company email address?
What are roles?

Other question? Visit our FAQ page →