Rachel MacDonald

Rachel MacDonald

Writer

Rachel MacDonald is a versatile freelance writer specialising in creating engaging content for the travel and lifestyle sectors. With over a decade of writing experience, she has worked with cruise providers, hotel groups, agencies and small businesses across the globe.

US-born and UK-based, Rachel holds a degree in Writing and Publishing which helps her blend creative storytelling with data-driven content strategy. When not writing about them, she spends her free time scoping out new travel destinations.

Blogs

01/10/26
How AI Invoice Automation or AI Invoice Processing Is Transforming Business Travel

AI invoice processing makes the business travel expense process more efficient and cost-effective fo...

Expense management and budget control Finance teams Business travellers
23/07/26
Why Your Company Needs a Business Travel Support Solution

A business travel support platform is key to managing disruption, providing 24/7 assistance to trave...

Business travel management Duty of care Bookers / Admins Small business owners HR teams
17/09/26
How the Best Credit Cards for Travel Rewards Can Offset Business Travel Costs

The best credit cards for travel rewards can help your business save money through points-earned dis...

Business travel tips Expense management and budget control Bookers / Admins Small business owners
02/07/26
A Practical Guide to Using Generative AI in Business Travel

Generative AI in travel is transforming the way businesses plan, book, and manage work trips.

Business travel trends Business travel management Bookers / Admins Finance teams Business travellers
05/05/26
Top Business Travel Destinations for Summer Work Trips

In the summer, the top business travel destinations blend inspiring scenery with innovative events.

Business travel tips Bleisure Small business owners HR teams
05/05/26
Plan for Disruption with Seasonal Flight Delay and Cancellation Stats

Flight delay stats show predictable times when flights are more likely to be delayed or cancelled.

Business travel management Bookers / Admins Business travellers
05/05/26
Corporate Hospitality Trends in 2026 That Drive Client Engagement

Learn how 2026 corporate hospitality trends, from charity events to wellness workshops, can engage c...

Business travel management Bookers / Admins Small business owners
05/05/26
Managing Last-Minute Business Travel: How to Book Fast Without Overspending

Last-minute business travel often comes at higher cost. How can you manage urgent travel requests an...

Business travel tips Bookers / Admins Business travellers
23/04/26
Executive Travel Services vs Standard Business Travel: What’s the Difference?

An executive travel service differs from standard business travel in flexibility, scope, and support...

Business travel tips Bookers / Admins Small business owners Business travellers
22/04/26
How to Travel During Peak Season While Minimising Business Trip Disruption

At high-volume times, learn how to travel during peak season without letting disruption derail your...

Business travel tips Bookers / Admins Small business owners Business travellers
21/04/26
Benefits of Biometrics in Airports for Frequent Business Travellers

The benefits of biometrics in airports include faster security queues and expedited check-in.

Business travel tips Safety and security Bookers / Admins Business travellers
21/04/26
How Business Travel Loyalty Programmes Drive Employee Motivation

Business travel loyalty programmes incorporate elements of gamification to motivate employees.

Business travel tips Business travel management Bookers / Admins Small business owners Business travellers
24/03/26
The Impact of Faster Expenses Reimbursement on Business Travel

Business travel expense reimbursement inefficiencies can make work trips stressful while increasing...

Expense management and budget control Bookers / Admins Finance teams Business travellers
24/03/26
5 Ways Travel Expense Automation Improves Business Travel Control

Business travel and expense automation reduces manual workloads, streamlines workflows and speeds ap...

Expense management and budget control Bookers / Admins Finance teams
24/03/26
The Rise of Self-Service Booking in Business Travel

Empowering employees to book their own trips reduces workload and cuts costs. Learn how self-service...

Business travel management Bookers / Admins Business travellers
24/03/26
30+ Bleisure Travel Statistics and Trends in 2026

Are your travel policies equipped to deal with bleisure demand? The latest bleisure travel statistic...

Bleisure Small business owners HR teams
10/02/26
How SMEs Can Save on Business Travel: Tips for Growing Companies

To maximise the value of work trips on a smaller budget, discover how SMEs can save on business trav...

Expense management and budget control Finance teams Small business owners
10/02/26
Why Tail Spend Management Matters in Business Travel

Mastering tail spend management can save time, improve productivity and reduce business travel costs...

Expense management and budget control Bookers / Admins Finance teams
10/02/26
A Guide to Flight Disruption Management in Business Travel

A strong flight disruption management strategy can make a difference during airport delays.

Business travel management Bookers / Admins
10/02/26
10 Business Car Hire Policy Mistakes That Drive up Travel Costs

With lengthy terms and conditions to navigate, business car hire mistakes are common.

Business travel management Bookers / Admins HR teams

Guides

02/07/26
A Guide to Conference Trip Planning for Businesses

Planning a conference trip? Learn how to navigate bookings, manage travel budgets, and build a sched...

Work productivity SMEs Bookers / Admins Small business owners Business travellers
23/04/26
Guide to Strategic Meetings Management in Business Travel

Strategic meetings management (SMM) creates a streamlined process for managing company events.

Business travel management Bookers / Admins Small business owners HR teams
21/04/26
How to Write an Effective Corporate Travel RFP

A well-crafted corporate travel RFP is your company’s secret weapon to attract the right travel mana...

Business travel management Bookers / Admins Small business owners
10/02/26
A Practical HR Guide to Duty of Care Best Practices in Business Trips

Duty of Care best practices in business trips take a proactive approach.

Duty of care HR teams
15/01/26
Balancing Predictability and Flexibility in Today’s Business Travel

With clear benefits to flexible business travel and predictable planning, how can you balance the tw...

Business travel management Finance teams Small business owners HR teams
16/12/25
A Guide to Preventing Business Travel Expense Fraud

Whether due to manual errors or phishing scams, travel expense fraud is costly for businesses.

Expense management and budget control Finance teams Business travellers
16/12/25
Group Travel Safety Policy: How to Protect Employees on the Move

A good group travel policy improves safety compliance while ensuring duty of care. Learn how to prot...

Business travel management Safety and security Small business owners HR teams
02/12/25
Ensuring Safety for Lone Workers While Travelling

Does your company’s travel risk management programme consider the unique needs of lone workers?

Duty of care Safety and security Small business owners HR teams Business travellers
18/11/25
What Is a Travel Itinerary for Business Trips?

While schedules are useful, business trip itineraries go further with details. But what is a travel...

Business travel tips HR teams Business travellers
28/10/25
Understanding Car Hire Groups When Choosing a Car for Business Trips

The right hired car makes business trips more comfortable and cost-efficient, but how do you choose?

Business travel tips Finance teams Business travellers
23/09/25
The Importance of Business Traveller Tracking for Corporate Duty of Care

Traveller tracking tools can improve employee safety with accurate location sharing. Learn how to tr...

Duty of care Finance teams HR teams Business travellers
14/08/25
What Is MICE Tourism? The Complete Guide to Planning MICE Events

In this guide, we’ll answer what is MICE and share how to plan MICE tourism events for your corporat...

Business travel tips Business travel management Small business owners HR teams
14/08/25
A Practical Guide to Business Travel Gamification

Business travel gamification offers companies a way to incentivize travel policy compliance.

Business travel trends Bleisure Small business owners HR teams
17/09/26
How to Manage Airline Travel Credits in Business Travel

Flight credits are issued due to changes and cancellations, but they come with terms. Learn how to m...

Business travel tips Bookers / Admins Business travellers
04/07/25
Contractor Accommodation: The Ultimate Guide for Businesses

The best contractor accommodation blends comfort and convenience. Find out what to look for in our g...

Business travel management Bookers / Admins Finance teams
08/09/26
How to Create a Travel Policy for Small Businesses That Works

A travel policy for a small business is just as important as one for a larger corporation, keeping c...

Business travel management SMEs Small business owners
18/02/25
10 mins read
How to Make Your Business Travel Reporting More Efficient

Discover simple strategies to improve business travel reporting and cost management.

Expense management and budget control Finance teams
28/01/25
What Is a Business Travel Risk Assessment and Why Is It Essential?

You want to keep employees safe, which is why a business travel risk assessment is essential.

Business travel management Safety and security Finance teams Small business owners
28/01/25
What’s a Reasonable Business Travel Meal Allowance in 2025?

Is your company’s meal allowance suited to the business travel demands that 2025 brings?

Duty of care Finance teams HR teams
17/12/24
14 mins read
Managing Business Trip Anxiety: A Helpful Guide for Travellers and Planners

Travel stress is a common side effect of business trips. Learn ways to maintain your mental health i...

Safety and security HR teams Business travellers

Articles

04/08/26
How Business Travel Needs and Expectations Differ Across the US, UK, and Germany

Business traveller needs and expectations vary by country. To help global businesses manage travel,...

Business travel management Duty of care Bookers / Admins HR teams Business travellers
08/06/26
How Technology Helps Balance Administrative Control with Business Traveller Convenience

Business traveller convenience contributes to better engagement, but how is this balanced with admin...

Business travel management Work productivity Bookers / Admins Small business owners HR teams
14/04/26
How Business Travel Automation Is Saving Time and Streamlining Workflows in 2026

Business travel automation has a transformative effect. By reducing time spent on manual tasks, you'...

Business travel trends Work productivity Small business owners HR teams
17/02/26
AI & Personalisation: The Future of Corporate Travel Experience

AI personalisation is reshaping the business travel experience.

Business travel tips Business travel management Small business owners HR teams Business travellers
16/12/25
Business Travel Fuels Innovation & R&D Activities

Business travel and innovation go hand in hand, according to multiple studies.

Business travel management Work productivity Finance teams Small business owners HR teams
24/09/25
How Gen Z and Millennials Are Redefining Business Travel Demand

The new generation of Millennial and Gen Z professionals is fueling heightened travel demand, so how...

Business travel trends Small business owners HR teams Business travellers
15/09/25
The Next Generation of Workers Embracing AI for Travel

How and when are business travellers using AI for travel? Our survey explores the current state of A...

Business travel trends Business travel tips Small business owners HR teams Business travellers
18/06/25
10 mins read
Miles, Meals and Melatonin: Rethinking Employee Travel Health

How do work trips impact employee travel health? Our survey results reveal challenges and benefits.

Business travel tips Small business owners HR teams Business travellers
27/05/25
8 mins read
What Is Life on the Road Really Like? Business Travel Perks and Challenges

There are plenty of business travel perks, but what do workers really think? Our survey explores the...

Business travel tips Small business owners HR teams Business travellers
08/09/26
The Rise of Bleisure Travel: Combining Business Trips with Leisure

Discover what professionals from around the world expect from bleisure travel policies as well as th...

Bleisure HR teams Business travellers