Access a pre-made email template and download the introduction video to announce the launch of Booking.com in Concur to your travellers. We’ve also created a traveller information page to help get them started.
Now that Booking.com for Business is live in Concur, let your travellers know about it! Download the materials below and share with your colleagues – some assets can be used online (like the intranet post) and others can be printed and used offline (like the poster), so the choice is yours.
Send the launch email template →
User guide for bookers (print it or share it online) →
Download the intranet post template →
Download the intranet post banner →
Download the flyer →
Download the desk-drop card →
Download the poster →
Every day is a school day, so we recommend you request further training to ensure you’re maximising Booking.com for Business. Reach out to your account manager to arrange a session in person or via webinar. In the meantime check out these user guides to keep you up to speed.
We’re sure there won’t be any issues, but please check to make sure that everything is working and all your bookings are going through. If you’re unsure, feel free to reach out to your account manager.
Now that you have confirmed that everything is working correctly, we advise you to send this reminder email to your travellers to show them how to search and book Booking.com properties in Concur.
Congratulations, you’ve now completed the onboarding process! Bookings are going through, everyone knows how to make them, and your workday just got a whole lot easier.
*Once all these steps are completed, we advise you to check in with your account manager to review the success of the implementation and ensure you’re getting the most out of Booking.com for Business.
Would you like to have access to all onboarding materials at once? Download them here.
Need answers? Find them here!
Yes, Booking.com content will work with Concur Request. However, please be advised that due to the nature of the booking process, all Booking.com content is booked instantly while you still may be waiting for your flight and car reservation to be approved.
Please contact your TMC for further assistance if they have agreed to service bookings.
Yes, via the policy configuration you can have your preferred rates show first and then all other rates.
There may be a difference to what you are able to negotiate compared to the amenities you receive with Booking.com.
We have the ability on a TMC level to ensure that the Hotel is aware that the customer is a corporate customer. This isn’t available in Concur today based on Profile information.
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Yes. You can extract data out of Concur and your TMC can provide reporting as well.
No, Booking.com is fully integrated and doesn’t have a punch out solution.
Yes, you can write policy rules to ensure you only show relevant content.
Content showing in Concur is business travel friendly whereas in Booking.com you see both leisure and business content.
Yes, provided it’s booked on Concur or via the TMC (offline).
Most of the times the pricing is the same in Concur and on Booking.com but due to changing availability, pricing may be different sometimes.
We integrate via Direct connect or TripLink.
Booking.com reservation are identified by 2 numbers:
You can find both of them in the email confirmation you received from Booking.com
Collect it from the accommodation as they have charged your credit card. Booking.com is passing the reservation details to the property but is not a merchant.
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